TASH DIGITAL · ANALYTIX

Refund & Cancellation Policy

This policy explains how cancellations and refunds are handled for Tash Digital services, including AnalytiX and related subscription or digital services where applicable.

1. Complimentary and Free Services

Where AnalytiX or another Tash Digital service is provided free of charge, there is no payment to refund.

2. Paid Digital Services

Paid digital services may begin immediately once payment is processed. Because digital services can involve immediate access, processing, analysis or delivery, completed or substantially delivered services are generally non-refundable unless required by applicable law.

3. Subscription Services

Where a service is billed on a recurring subscription basis, you may cancel the subscription at any time before the next billing date.

Cancellation stops future recurring charges but does not normally result in a refund of fees already paid for the current billing period.

4. Cancellation Requests

Cancellation requests should be submitted before the next scheduled billing date. Access to the relevant service may continue until the end of the already-paid billing period, depending on the service.

5. Refund Requests

If you believe you have been charged incorrectly, charged more than once, or have another valid billing concern, please contact Tash Digital as soon as reasonably possible.

Refund requests will be considered individually, taking into account the nature of the service, whether the service has already been supplied or accessed, and any applicable consumer protection laws.

6. Technical Issues

If a paid service cannot be delivered because of a confirmed technical failure on our side, we will first attempt to resolve the issue. Where the service cannot reasonably be provided, an appropriate remedy may include re-performance, service credit or refund, depending on the circumstances.

7. Third-Party Payment Providers

Payments may be processed through third-party payment providers. Processing times for approved refunds may therefore depend on the payment provider, bank or card issuer involved.

8. Changes to This Policy

Tash Digital may update this Refund & Cancellation Policy from time to time. The version published on this website at the time of the relevant transaction will apply, subject to applicable law.

9. Contact

For cancellation, refund or billing enquiries, contact Tash Digital at tash@tashdigital.com.

Last updated: 7 September 2026